FAQs

 

Q: When are walk in hours and how do they work:

A: Walk in hours for the shop are:
Monday CLOSED
Tuesday-Thursday 11am-5pm
Friday 11am-6pm
Saturday 10am-6pm
Sunday 10am-5pm.
We have a small seating area in the front our of shop.

We have a ramp at the entrance of our storefront.

Q:How do I place a custom order:

A: Visit our online shop here, there you can see our pre-order menu and you can arrange a pick up date during shop hours Wednesday - Sunday.

All orders must be placed 48 hours prior to receiving to ensure fulfillment. Any additional questions not outlined in the order process can be emailed to littlejoberrys@icloud.com.

Q: I have an allergy, what should I do?

A: The shop is completely Vegan, Dairy Free and Egg Free. So no animal by-products are used in the shop, any possibility of cross contamination via the above mentioned allergens would have to come from the supplier level.

Thing to keep in mind:

  • PLEASE ALWAYS LET STAFF KNOW IF YOU HAVE ALLERGIES AND DOUBLE CHECK WHEN PICKING UP AN ORDER.

  • Gluten Free: we do offer items that are made without gluten however we are not a certified gluten free establishment. We do our best to avoid cross contamination but there is always a risk.

  • Soy Free: we offer a limited selection of soy free products in shop however cross contamination is always a possibility.

  • Peanuts/Nuts: We have nuts in the kitchen at all times so cross contamination is a possibility.

* Some of our products are processed in a facility that also processes milk and eggs*

For folks with severe allergies we recommend that there is always a risk of cross contamination. Any other allergen questions not listed here can be sent to our email at littlejoberrys@icloud.com.

Q: What do I do if I can’t find what I need on the website?

A:If you aren’t seeing the product you’re looking for, it's most likely out of stock. Feel free to reach out via email at littlejoberrys@icloud.com.

Q: Where do you post specials and new arrivals?

A:The best way to stay up to date on all new arrivals and events is to follow us on Instagram @littlejoberrys and Facebook

Q: What is the Best way to contact Little Jo Berry’s?

A:The best way to contact is via email littlejoberrys@icloud.com. We answer emails during work hours.

Q:Where do we wholesale our treats:

Daughters General Store in Kingston ON
Sweet Ofelia Cafe & Market, Brockville ON
Cafe Joyeux, Rockland ON
Cafe Bon Vivant, Russell ON